To ensure fast and proper processing of your request, please send us the following informations:

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Full Name

Address

City

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Phone Number

Fax Number

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Arrival date

Departure date

Number of persons

Number of rooms

Comments

Reservation policies:

• A 200.00$ minimal deposit is requested when making reservation.
• The balance must be paid 20 days before arrival.
• A 75.00$ fee will be charged for any cancellation before 20 days from arrival.
• A 50.00$ fee will be charged to any modifications for a shorter stay or a smallest unit.
• No refund for cancellation within 20 days of arrival and modifications are not allowed starting this period.
• The check-in time is at 17hrs and 11hrs for the check-out.
• Hébergement Stoneham reserves the right to transfer guests to an equivalent or superior accomodation without notification.
• Take note that we are not responsible for temporary interruptions of electricity, telephone, water or cable services.
• The maximum number of persons indicated must be respected or you will be fined 200$ per person per day.
• Management require a valid credit card imprint as a security deposit upon check-in to cover any possible property damages.
• No pets allowed, offenders will be subject to a 500.00$ fine.
• The day of your departure, you have to bring back the keys at our office. Fees could be charged for any lost keys.